Going to buy a car doesn’t always turn out like you had imagined. You arrive with the anticipation of being able to cruise out of the dealership in your spiffy new sports car, but typically end up driving out with a “almost new” vehicle with too many cup holders and too little sunroof.
Which gets me thinking- I wish we could pick and choose some of the features on all of the gadgets, machines, and systems we buy, which would allow us to save costs on unimportant features and add ones that actually matter to us such as enhancing features that increase safety for the operator, or even adding that extra control to your air compressor.
The reasons we buy a car can be very different too- the features in a car which are important for a painter who needs to load and unload heavy tools from his truck are much different than a family with four young children in the back of their minivan, or a retired couple cruising down the beach in their two-door convertible. The value of the load you are carrying in your passenger seat is much different; same goes for the intent of the purchase, and same goes for our customers- each business is unique. It’s often about balancing the requirements of tailor-made solutions against minimizing costs and disruption.
So why not offer the same type of “a la carte” option for our air compressors and tools? What should we get rid of in our air compressors and tools? What additional features should we add, or add one more of? This is your chance to stroll down the buffet line and tell us what needs to fall off the plate and where we should be pointing our forks.
